Contact us
Contact Echo-Leaf
At Echo-Leaf, we are dedicated to crafting timeless gold-filled jewelry that you can wear every day with confidence. If you have any questions about your order, our products, or your shopping experience, we are here to help.
Get in Touch
The fastest way to reach us is through the contact form on this page. Our customer care team will respond within 24 hours on business days.
Before reaching out, you may also wish to review our Shipping Policy and Returns & Refunds Policy for detailed information on order processing, delivery times, and returns.
Whether you have a question about sizing, care instructions, custom requests or an existing order, we look forward to assisting you.
Send Us a Message
Customer Support: support@echo-leaf-dny.shop
We aim to respond within 24 hours on business days.
Business Hours
Monday – Friday: 9:00 AM – 5:00 PM (HKT)
Saturday & Sunday: Closed
Orders can be placed online 24/7.
Mailing Address
Echo-Leaf
Unit C, 9/F, Winning House
No. 72–76 Wing Lok Street
Sheung Wan
Hong Kong
